Hospitality Made Easy: How One App Helped 7 Venues Streamline Their Operations and Stay Ahead

Running multiple hospitality venues is no small feat — especially when each one operates differently. One of our clients, a hospitality group with 7 venues across Victoria and Queensland, came to us with a challenge: nightly reporting was becoming a nightmare.

Each Venue Manager was expected to submit a report at the end of the day. This included sales, staff hours, event info, issues, and more. But pulling together data from platforms like Square, UberEats, Deputy, ticketing systems, and security logs was time-consuming and error-prone. Reports were often late, inconsistent, or missing critical details.

That’s where 1More Time stepped in.

The Custom App Solution

We built a 1-page app tailored to each venue. It automatically pulled data from:

• Square and UberEats for sales

• Deputy for staff rosters and hours

• Ticketing platforms for event info

• Nola security cameras for compliance data

  
  

Venue Managers no longer had to manually calculate or cross-check anything. The app presented the day’s performance clearly and accurately — and with one click, emailed it to head office.

The Impact? Huge

What started as a reporting fix quickly became a full operations upgrade:

• Cash Ledger: Managers log nightly cash expenses in one spot

• Issue Register: Ongoing issues remain visible until resolved

• AI-Powered Comments: Notes from managers are scanned for patterns in customer sentiment, event success, and more

• Security Staff Monitor: Ensures the right number of staff are present based on legal requirements

• Sales Breakdown: Food, drinks, tickets — sorted and customised for each venue

• Deputy Sign-Off: Reports can’t be submitted unless staff timesheets are verified

• Daily Group Summary: A combined email goes to head office showing performance across all venues

  
  

Why It Matters

This wasn’t just a quick fix — it was a smarter way to work. And it’s not just for hospitality. Any business that manages multiple locations — like retail, franchise groups, live event spaces, or even community organisations — can benefit from tools like this.

With a custom app, you get:

• Accurate data, every time

• Less admin, more action

• Insights you can actually use

  
  

If your team is stuck in manual processes, chasing numbers, and sending late-night emails, now’s the time to change that.

It takes just one custom app to make a big difference — and we’re here to build it with you.

For your FREE consultation visit:  https://www.1moretime.com.au/book-online